Scion Staffing (www.scionstaffing.com) is currently hiring for multiple Client Services Representatives with an innovative Biomedical company is Los Angeles, CA. This is a direct-hire opportunity and an excellent way to establish the foundations of a career with a ground-breaking organization in the healthcare space!

The Client Services Representative will be responsible for contacting patients via phone, fax, electronically, or in person to report results, acquire data, and relay sensitive information. We’re looking for enthusiastic professionals who will be troubleshooting client issues, maintaining detailed documentation of transactions, and assisting the Director of Client Services.

Job Duties:

• Report laboratory results to clients and patients using established protocols
• Document reporting or call history in the required format and maintain complete and accurate records
• Contact the clients to resolve routine matters related to patient testing and result reporting
• Report client concerns using established protocols
• Provide clerical support and/or reception support
• Other duties as required to meet the customer requirements

Job Requirements:

• Minimum high school diploma or equivalent
• Previous medical and medical terminology or customer service background preferred
• Demonstrated ability to operate basic office equipment and utilize proficient computer skills
• Ability to work in a team environment
• Strong organizational skills and time management skills
• Demonstrated strong customer service and interpersonal, communication skills.
• Demonstrated ability to follow company and department policies and procedures
• Demonstrated ability to handle multiple tasks and work in a fast-paced environment

Compensation:

This is a full-time, direct-hire opportunity which will allow you to work with an amazing team while earning a starting pay rate of $17+ / hour (DOE).

To Apply:

For immediate consideration, please submit your resume and cover letter here: https://www.scionstaffing.com/job/6937. We look forward to connecting with potential-match applicants!

About Scion Staffing:

Scion Staffing is an award-winning staffing firm headquartered in San Francisco, CA. Over the past few years, our firm has had the pleasure of successfully assisting hundreds of local employers. No matter the requisition or size, our track record and recruitment process has made us one of the top recruitment firms in California. Additional information about our firm and success can also be found online at www.scionstaffing.com or in the 2010-2020 Business Times list of top staffing firms.

Scion Staffing is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent.