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29 Sep

Posted at 01:36h in Best Practices, career growth, recruiting, Recruiting Tips, Finding A Job, trends, Job Search Tips, Interview, hiring, Career Tips
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In today's fiercely competitive business landscape, exceptional customer service stands as the cornerstone of any successful organization. Companies are acutely aware that customer satisfaction and loyalty hinge on the quality of their customer service teams. Consequently, the interview process for customer service roles has become more rigorous than ever before. To help both job seekers and employers navigate this critical aspect of the hiring process, we've compiled a comprehensive guide featuring some of the most common interview questions for customer service job interviews. In this post, we will delve into these thoughtfully crafted inquiries, offering valuable insights to candidates seeking to ace their interviews and employers seeking the most capable individuals to join their customer service ranks. So, whether...

16 Jul

Posted at 00:02h in trends, Interview, hiring, Career Tips, Best Practices, career growth, Finding A Job
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For job applicants that find themselves getting an interview for their dream job, they find themselves in a competitive field battling against other candidates that may come from a similar background or may seem to be more qualified for the position. Because of this, it's important for you to stand out as much as possible to the hiring manager or the human resources employee that is conducting your interview. In such a competitive job market with many different candidates coming in for job interviews, it can be a bit overwhelming to think about your answers to common interview questions as well as having to think about how you portray yourself as a legitimate candidate for the role. It's very...

07 Sep

Posted at 18:18h in Interview, Employer Tips, Best Practices
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Whether you’re a seasoned hiring manager or newer recruiter, having an arsenal of exceptional questions to ask a candidate when in an interview can help you decipher between a good candidate and a great candidate. Our specialized recruitment team interviews candidates on a daily basis, therefor we know a thing or two about asking the right questions. Below, we hope this guide helps you ask interview questions that not only help you get to know the candidate but also know whether that candidate is the right fit for your team and culture.      General guidelines:    Ask open-ended questions. Rather than asking questions that will get you a “yes” or “no” answer during the interview, be thoughtful about asking questions that will give a...